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ClaroCredit

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For dealerships, lenders and rental communities

When you have to say no, give your customer a next step.

Some applications come back declined because of a mistake on the customer's credit report. ClaroCredit gives your customer a free way to have their report reviewed by a consumer-protection attorney. If an error is found and corrected, that customer can apply again with an accurate report.

  • Free for you, and a free review for your customer
  • Nothing to install
  • You never share a credit report
A sample counter sign: Turned down because of your credit? You have the right to a free copy of your credit report. Send it for a free review. With a QR code and the address clarocredit.com/r/your-business.
The counter sign from the kit. Yours carries your own link and QR code.

How it works

How it works for your business.

Three steps, and the last one is your customer's.

  1. Step 1: Get your kit

    Your own link, QR code and printable cards. Free, with nothing to install.

  2. Step 2: Put the card where customers will see it

    The finance desk, the waiting area, a card holder at the counter.

  3. Step 3: Your customer does the rest

    They ask for their own free credit report and send it to us themselves.

Privacy and the law

You never send us a credit report.

Federal law, the Fair Credit Reporting Act, limits who may get a person's credit report and what it may be used for. So the program is built around your customer, not your files: ClaroCredit never asks you for anyone's credit report.

Who may see a credit report, from the Consumer Financial Protection Bureau (opens in a new tab)
  • No credit report, no customer list, nothing from your systems
  • Your customer asks for their own report and gives their own consent
  • Your customer decides whether to send it
  • Free for you, and the review is free for your customer

You only put the card where customers will see it. ClaroCredit is software; every review and every decision is made by a licensed attorney.

General information, not legal advice for your business.

Who it is for

Made for businesses that run credit.

Any business that checks a customer's credit before saying yes — and sometimes has to say no.

Dealers

  • Car dealerships

    A finance application comes back declined, or approved on worse terms.

  • Independent and buy-here-pay-here dealers

    Your lenders turn a customer down, or ask for more money down.

  • RV dealers

    A loan for a motorhome or a camper comes back declined.

  • Boat and marine dealers

    A boat loan comes back declined, or priced higher.

  • Motorcycle and powersports dealers

    Financing for a motorcycle, an ATV or a watercraft is declined.

Home and housing

  • Mortgage brokers

    Something on a credit report stands between a buyer and a home loan.

  • Mortgage lenders

    An application is denied, or approved on worse terms.

  • Apartment communities and property managers

    A rental application is turned down after a credit check.

Lending

  • Credit unions and banks

    A loan or a card application is declined.

  • Consumer-finance companies

    A personal loan is declined, or offered at a higher price.

  • Debt-consolidation companies

    A consolidation loan is declined because of the credit report.

Retail and services

  • Furniture and appliance stores with financing

    Store financing is declined at the counter.

  • Rent-to-own stores

    A customer is turned down, or asked for more up front.

  • Mobile-phone stores

    A customer is asked for a deposit, or turned down for a plan.

  • Utilities

    A new customer is asked for a deposit after a credit check.

  • Insurance agencies

    A quote comes back higher because of a customer's credit.

Not for employers or staffing companies: their reports are background checks, which ClaroCredit does not read today.

What your customer sees

A next step, on their own phone.

The card opens a page made for the moment after a no: their right to a free copy of their report, in plain words, and a simple way to send it.

  • Free

    The review costs your customer nothing, and there is no obligation.

  • Their own report

    They ask the credit bureau for their own copy. You never handle it.

  • Their own choice

    They decide whether to send it. Nothing happens unless they do.

The page a customer sees on a phone: Turned down for a car loan? with the Send my report button.
A real page of this site, on a phone.

Your free kit

Get your free kit.

Tell us who you are. Your kit appears right here, and our team gets your details.

  • Your own link, to share anywhere
  • Your QR code, as a file to download
  • A counter sign and take-one cards, ready to print
Your free partner kit

Free. Nothing to buy, nothing to install.

FAQ

Questions businesses ask.

Anything else? Write to info@clarocredit.com.

In a Federal Trade Commission study of credit report accuracy, one in five consumers had an error on at least one of their three credit reports.

The same study found that five percent of consumers had errors on one of their three major credit reports that could lead to them paying more for products such as auto loans and insurance.

Federal Trade Commission, February 2013Read the Federal Trade Commission's release (opens in a new tab)
What does it cost?
Nothing for you, and the review is free for your customer. There is nothing to buy or install, and ClaroCredit does not pay for referrals.
Do I share any customer information?
No. You never send us a credit report, a customer list or anything from your systems. Your customer asks for their own report and decides whether to send it. Why you never share a report.
What does my business get out of it?
A better answer than “no” for the customers you can't approve today: a free way to have their credit report checked. And if an error is found and corrected, that customer can apply again with an accurate report.
Can I see who used my link?
No. ClaroCredit never tells a business who used its link, who sent a report, or what a report says.

A better answer than no.

Free for you, and the review is free for your customers. Your kit is ready in a minute.